Ratings & Reviews

Overall Rating

5
(148 reviews)
95.9% of customers recommend this property

Rating Per Category

Parking
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Resident Reviews

submitted by Victor R. - |Recommended: YesGreat Poperty — Peaceful
response from property -Thank you for the 5-Star Rating!
submitted by Justin M. - |Recommended: YesNice Clean Pleasant — It is a wonderful community with a very friendly staff and lovely homes.
response from property -Justin, You put a smile on a lot of faces around here with your kind words about our team. Our team tries really hard to help everyone we come in contact with. It’s nice to hear that it really makes a difference. Your Friends at The Mansions on the Lake
submitted by Ryan M. - |Recommended: Yes- — -
response from property -Ryan, Thank you for your review. Kindest Regards, Your Friends at The Mansions on the Lake
submitted by Johnathan M. - |Recommended: YesPerfect — View is amazing, community is quite and relaxing, apartments are spacious and accommodating.
response from property -Thank you for the 5-Star Rating!
submitted by Phyllis B. - |Recommended: YesHome — join me
response from property -Phyllis, Thank you for your review! Your Friends at The Mansions on the Lake
submitted by Thomas B. - |Recommended: YesWe Really Like The Property And Location. — Amenities are great and the entire property is very well kept. A very nice convenient location.
response from property -Thank you for the 5-Star Rating!
submitted by Julie G. - |Recommended: YesI Love It, But Hate The Spiders And Bugs On The Terrace. — It is beautiful, like being on vacation every day.
response from property -Thank you for your kind words! We are so pleased you are enjoying the luxury experience at The Mansions on the Lake.
submitted by Trent M. - |Recommended: YesGreat Complex With Awesome Amenities And Employees That Take Care Of You — Great complex with awesome amenities and employees that take care of you
response from property -Thank you for providing this feedback! We're proud to hear that you like the awesome amenities we have. Your continued encouragement is appreciated. Please contact us at leasing@mansionsonthelake.com to tell us how we can continue to improve in our community. Thanks again! - The Mansions on the Lake Management Team
submitted by Eric K. - |Recommended: YesNoisy, Loud, And Not Off To A Great Start. — The walls are so thin you can hear and understand the neighbors conversations in the bedrooms, kids crying, everything... but the website advertises sound proofing which is truly laughable. The quality of apartment is also laughable, the trim is not cut or installed well anywhere in the apartment. The crown molding has gaps around the ceiling. Another major issue I've had moving in, I picked up my keys in the afternoon and was told I had 48 hours to complete a form on the website. Well I logged in to complete the form on the second day about 40 hours later only to not find the form. So I called the office and was informed me they checked me earlier than when I picked up my keys earlier than the office was even open and form I need to complete was just gone and they couldn't resend it. At T is the only provider you can have here and It's not great constantly cuts out. The customer service is atrocious and if you want tv and internet you HAVE TO HAVE 2 bills which is the dumbest thing ever
response from property -Eric, Thank you for taking the time to review our property. We're sorry to hear about your recent experience with us and we'd love to get in touch with you to talk this through. If you're willing to speak with us, please send us a private message with your contact information to manager@mansionsonthelake.com and we will contact you ASAP. We look forward to speaking with you! Your Friends at The Mansions on the Lake
submitted by Austyn B. - |Recommended: NoWill Is Horrible — Will is so unprofessional he tried to open my door before I had time to get to it to answer after i told him hold on a second as I was undressed. He was very quick to open my door upon my response luckily the top lock was locked. What a creep
response from property -Thank you for taking the time to review our property and we apologize for any negative experiences. We would love the opportunity to discuss your concerns in an attempt to resolve any concerns in an amicable manner. If you are willing to speak with us, please send a private email to Assistant@MansionsOnTheLake.com and we will follow up as soon as possible. We look forward to hearing from you.
submitted by Kathy B. - |Recommended: YesGreat Place To Live, Love The Lake — We have lived here for 4 months and absolutely love it. Our townhome has a view of the lake and we love sitting on our patio in the cool evenings and relaxing. Sue at the front desk helped us with all our questions during our move in and she is really amazing. All of the office girls are very nice and personable It s a great place to live
response from property -Thank you for the amazing review! We are so pleased to hear that our team and our community have exceeded your expectations!
submitted by Victoria H. - |Recommended: YesA Beautiful And Peaceful Place To Live. — We have been able to hear our neighbors quite a bit but other than that our apartment fits all of our needs and the view we have is amazing. I also love being able to get out and take a long walk without leaving the complex. The pool is huge and the other residents you meet are super friendly Also, Sue was amazing and helped us find the perfect apartment for us
response from property -Thanks for your time, Victoria. We are happy to know Sue was incredibly helpful. It is great to know that you enjoy the long walks you can take. Looking forward to you being part of our community, The Mansions on the Lake Management Team.
submitted by Albert B. - |Recommended: YesA Calm, Peaceful, Unruffled Landscape — Luxurious living in a clean, modern, quiet and friendly neighborhood. Maintenance is quick to respond
response from property -Thank you for the 5-Star Rating! We strive to provide a luxury living experience for each of our valued residents at The Mansions on the Lake. We can't wait to continue to exceed your expectations!
submitted by Connor C. - |Recommended: YesThe morning representative, Randy, and a cleaning lady who was there I didn't catch her name , where amazingly helpful when we were locked out of our apartment early in the morning. Very understanding and quick to help all the way through. Thank you
response from property -Conner, You put a smile on a lot of faces around here with your kind words about our team. Our team tries really hard to help everyone we come in contact with. It’s nice to hear that it really makes a difference. Your Friends at The Mansions on the Lake

The views and opinions expressed herein are solely those of the original authors and other contributors. These views do not reflect the views of The Mansions on the Lake, its owners, managers, agents, employees or content providers. No representation or warranty, express or implied, is made or given by The Mansions on the Lake, its owners, managers, agents, employees or content providers regarding safety, accuracy, completeness or suitability of the information or material expressed herein for any particular purpose