Ratings & Reviews

Overall Rating

5
(135 reviews)
96.3% of customers recommend this property

Rating Per Category

Parking
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Resident Reviews

submitted by Connor C. - |Recommended: YesThe morning representative, Randy, and a cleaning lady who was there I didn't catch her name , where amazingly helpful when we were locked out of our apartment early in the morning. Very understanding and quick to help all the way through. Thank you
response from property -Conner, You put a smile on a lot of faces around here with your kind words about our team. Our team tries really hard to help everyone we come in contact with. It’s nice to hear that it really makes a difference. Your Friends at The Mansions on the Lake
submitted by Margaret L. - |Recommended: NoWilliam is not a very kind staff member. He belittles women and has zero compassion for a young woman battling cancer.
response from property -Thank you for taking the time to review our new community. We pride ourselves on providing consistent, equitable, and fair business practices for all of our residents and applicants. We would like the opportunity to discuss any concerns in a non-public forum in hopes of reaching an amicable resolution for all parties involved. If you are willing to speak with us, please send a message with your contact info to Manager@MansionsOnTheLake.com and we will follow up with you as soon as possible. We look forward to hearing from you soon!
submitted by Amanda R. - |Recommended: NoWilliam is one of the worst human beings I have ever had the displeasure of interacting with. William sent a very cold email to a young woman who is in the hospital battling cancer. He told her that her health is of no concern, there will be no compassion sent her way and that he expects payment in 30 days for an apartment she has never and will never move in to. I am disgusted by his behaviour
response from property -Thank you for taking the time to review our new community. We pride ourselves on providing consistent, equitable, and fair business practices for all of our residents and applicants. We would like the opportunity to discuss any concerns in a non-public forum in hopes of reaching an amicable resolution for all parties involved. If you are willing to speak with us, please send a message with your contact info to Manager@MansionsOnTheLake.com and we will follow up with you as soon as possible. We look forward to hearing from you soon!
submitted by Anna D. - |Recommended: NoOverall Nice Place To Live — I have some problems with spiders in my unit. I keep having problems with the smell of weed in my unit and nothing has been done to fix this. The staff is helpful and responsive but there doesn’t seem to be much they do about this particular problem. The unit is beautiful but pests are a concern here. Overall has not met with all my expectations and more than likely will not be renewing lease at the end of the term.
response from property -Thank you for taking the time to review our new community! We would like the opportunity to discuss your concerns with you as soon as possible in hopes of resolving quickly. If you are willing to speak with us, please send an email to Manager@MansionsOnTheLake.com. We look forward to speaking with you soon.
submitted by Curtis S. - |Recommended: YesAmazing Complex — The staff goes above and beyond for every resident the complex is gorgeous inside and out
response from property -WOW! Thank you for the 5-Star Rating! We are so pleased that we hit the mark with your new home and community!
submitted by Taylor C. - |Recommended: YesThe Location And View Are Absolutely Gorgeous. For The Price Point, You Are Really Getting Luxury. — The staff is always friendly and professional, every resident I have met has been really nice and welcoming. the facilities are always kept clean. The amenities are also very well kept, with the dog park being my personal favorite. I look forward to spending the next few years calling this place home.
response from property -Thank you for your feedback. We love hearing that you enjoy our awesome staff and fun amenities here at The Mansions on the Lake. Our team works extremely hard to provide the best experience for our residents. -The Mansions on the Lake Management Team.
submitted by Eddie C. - |Recommended: YesVery Good — Excellent place to move into, very courteous management
response from property -Eddie, You put a smile on a lot of faces around here with your kind words about our team. Our team tries really hard to help everyone we come in contact with. It’s nice to hear that it really makes a difference. Your Friends at The Mansions on the Lake
submitted by Erica W. - |Recommended: YesI Like It — Floorplans
response from property -Thank you for the 5-Star Rating!
submitted by Kiona G. - |Recommended: YesThe Property Is Nice And Accessible To Transportation. Quiet And Well Kept. Friendly Staff-Sue — Its a nice place to live. Quiet and friendly
response from property -Thank you for the kind words! We hope you continue to enjoy your experience here as a valued resident of The Mansions on the Lake!
submitted by Gary P. - |Recommended: YesWow — I am so proud to live in this community. It is beautiful and is very enjoyable I take advantage off all the amenities provided.
response from property -Gary, You put a smile on a lot of faces around here with your kind words about our team. Our team tries really hard to help everyone we come in contact with. It’s nice to hear that it really makes a difference. Your Friends at The Mansions on the Lake
submitted by Deborah D. - |Recommended: YesBuilt Well — The Mansions Lakeside are built well. I anticipated hearing neighbors on my first weekend after moving in. It was quite. The walls, windows, doors and all fixtures are designed well.
response from property -Deborah, WOW!! Thank you so much for the amazing review! We appreciate you so much! Your Friends at The Mansions on the Lake
submitted by Deepesh K. - |Recommended: YesQuiet And Peaceful Living With Good View And Good People. — Great place to live , the office staff are very helpful and cheerful. Great place to live over all . Always clean and green .
response from property -Deepesh, You put a smile on a lot of faces around here with your kind words about our team. Our team tries really hard to help everyone we come in contact with. It’s nice to hear that it really makes a difference. Your Friends at The Mansions on the Lake
submitted by Amy W. - |Recommended: NoNot Great — I haven't really enjoyed my time at the Mansions. The dog trash is always full. The walls to our apartments look horrible The management has been rude consistently. They have not responded promptly to requests. There have been bugs everywhere. I am just not impressed with what we pay.
response from property -Amy, Thank you for taking the time to review our property. We're sorry to hear about your recent experience with us and we'd love to get in touch with you to talk this through. If you're willing to speak with us, please send us a private message with your contact information to manager@mansionsonthelake.com and we will contact you ASAP. We look forward to speaking with you! Your Friends at The Mansions on the Lake
submitted by Karl S. - |Recommended: YesI Believe This Is A Good Property To Live In. — Inform whoever I talked with about living in this property how do you Splaine to them how nice the place is put together, explain how much The staff work with everybody and are very professional In their work.
response from property -Karl, WOW!! Thank you so much for the amazing review! We appreciate you so much! Your Friends at The Mansions on the Lake
submitted by Letesha S. - |Recommended: YesThe Property Is Fantastic — The office staff is phenomenal and a pleasure to work with. The apartment and the location is most desirable. Only one concern is the spiders.
response from property -Latesha, Thank you so much for your review! We are thrilled to hear that our team is taking great care of you and that you're enjoying your experiences with us. Looking forward to exceeding your expectations! Your friends at The Mansions on the Lake

The views and opinions expressed herein are solely those of the original authors and other contributors. These views do not reflect the views of "The Mansions on the Lake", its owners, managers, agents, employees or content providers. No representation or warranty, express or implied, is made or given by "The Mansions on the Lake", its owners, managers, agents, employees or content providers regarding safety, accuracy, completeness or suitability of the information or material expressed herein for any particular purpose